{"id":8008,"date":"2025-11-09T13:29:21","date_gmt":"2025-11-09T13:29:21","guid":{"rendered":"https:\/\/rcater.es\/?page_id=8008"},"modified":"2025-11-09T13:30:08","modified_gmt":"2025-11-09T13:30:08","slug":"politica-de-privacidad","status":"publish","type":"page","link":"https:\/\/rcater.es\/en\/politica-de-privacidad\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<h1 class=\"wp-block-heading\">Pol\u00edtica de Privacidad \u00b7 Real Catering Madrid (plantilla lista para \u0432\u0435\u0431)<\/h1>\n\n\n\n<p><strong>\u00daltima actualizaci\u00f3n:<\/strong> 09.11.2025<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Responsable del tratamiento<\/h2>\n\n\n\n<p><strong>Real Catering Madrid<\/strong> (en adelante, \u201c<strong>RCM<\/strong>\u201d o \u201cnosotros\u201d).<br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Para qu\u00e9 usamos tus datos (finalidades) y bases legales<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Gestionar pedidos, pagos y entregas<\/strong> (incluida atenci\u00f3n al cliente y postventa).<br><strong>Base legal:<\/strong> ejecuci\u00f3n de contrato (art. 6.1.b RGPD) y obligaciones legales de facturaci\u00f3n\/fiscales (art. 6.1.c RGPD).<\/li>\n\n\n\n<li><strong>Atender consultas por WhatsApp\/Telegram\/e-mail y chat web.<\/strong><br><strong>Base:<\/strong> inter\u00e9s leg\u00edtimo en prestar soporte (art. 6.1.f RGPD).<\/li>\n\n\n\n<li><strong>Prevenci\u00f3n del fraude y seguridad del sitio.<\/strong><br><strong>Base:<\/strong> inter\u00e9s leg\u00edtimo (art. 6.1.f RGPD).<\/li>\n\n\n\n<li><strong>Comunicaciones comerciales<\/strong> sobre productos <strong>similares<\/strong> a los ya contratados (soft opt-in) y\/o newsletters si te suscribes.<br><strong>Base:<\/strong> inter\u00e9s leg\u00edtimo (soft opt-in, art. 6.1.f RGPD y art. 21 LSSI) o consentimiento (art. 6.1.a RGPD). Puedes darte de baja en cualquier momento.<\/li>\n\n\n\n<li><strong>An\u00e1lisis estad\u00edstico y mejora del servicio<\/strong> (datos agregados\/anonimizados).<br><strong>Base:<\/strong> inter\u00e9s leg\u00edtimo (art. 6.1.f RGPD).<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Qu\u00e9 datos tratamos<\/h2>\n\n\n\n<p>Datos identificativos y de contacto (nombre, e-mail, tel\u00e9fono), <strong>datos de entrega\/facturaci\u00f3n<\/strong>, detalles de pedido y pago (referencias del medio de pago; los datos completos de tarjeta los gestiona el proveedor), hist\u00f3rico de atenci\u00f3n, preferencias de comunicaci\u00f3n y, en su caso, datos de navegaci\u00f3n imprescindibles para la seguridad.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. De d\u00f3nde proceden<\/h2>\n\n\n\n<p>Directamente de ti al comprar o contactar, y de nuestros <strong>procesadores<\/strong> (p. ej., pasarela de pago, log\u00edstica) cuando es necesario para completar tu pedido. Si alguna vez recogi\u00e9ramos datos de terceros, te informar\u00edamos conforme al <strong>art. 14 RGPD<\/strong>. <a href=\"https:\/\/www.privacy-regulation.eu\/es\/13.htm?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noreferrer noopener\">\u0420\u0435\u0433\u043b\u0430\u043c\u0435\u043d\u0442 \u043e \u0437\u0430\u0449\u0438\u0442\u0435 \u043b\u0438\u0447\u043d\u044b\u0445 \u0434\u0430\u043d\u043d\u044b\u0445 \u0415\u0421<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Con qui\u00e9n compartimos tus datos (destinatarios)<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Pagos:<\/strong> p. ej., <em>PayPal (Europe) S.\u00e0 r.l. et Cie, S.C.A.<\/em><\/li>\n\n\n\n<li><strong>Log\u00edstica\/entrega en Madrid:<\/strong> empresas de mensajer\u00eda.<\/li>\n\n\n\n<li><strong>Infraestructura y soporte:<\/strong> hosting, CRM\/helpdesk, e-mail transaccional.<br>Siempre bajo contratos de <strong>encargado del tratamiento<\/strong> y s\u00f3lo para las finalidades indicadas. Si hubiera <strong>transferencias internacionales<\/strong>, aplicamos garant\u00edas adecuadas (p. ej., <strong>Cl\u00e1usulas Contractuales Tipo<\/strong>). <a href=\"https:\/\/www.aepd.es\/guias\/guia-rgpd-para-responsables-de-tratamiento.pdf?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noreferrer noopener\">Agencia Espa\u00f1ola de Protecci\u00f3n de Datos<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">6. Plazos de conservaci\u00f3n<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Pedidos, facturaci\u00f3n y atenci\u00f3n<\/strong>: durante la relaci\u00f3n contractual y, tras \u00e9sta, el plazo necesario para atender responsabilidades legales: <strong>hasta 6 a\u00f1os<\/strong> por normativa mercantil y <strong>hasta 4 a\u00f1os<\/strong> por normativa tributaria (se aplicar\u00e1 el mayor).<\/li>\n\n\n\n<li><strong>Marketing<\/strong>: hasta que te des de baja o retires tu consentimiento.<br>Luego, seudonimizamos o anonimizamos cuando procede. <a href=\"https:\/\/sede.agenciatributaria.gob.es\/Sede\/impuesto-sobre-sociedades\/gestion-impuesto-sobre-sociedades\/obligaciones-contables-registrales\/conservacion-libros.html?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noreferrer noopener\">sede.agenciatributaria.gob.es+1<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">7. Tus derechos<\/h2>\n\n\n\n<p>Puedes solicitar <strong>acceso, rectificaci\u00f3n, supresi\u00f3n, oposici\u00f3n (incluido a marketing y perfilado comercial), limitaci\u00f3n, portabilidad<\/strong> y a <strong>no ser objeto de decisiones automatizadas<\/strong>.<br><strong>C\u00f3mo ejercerlos:<\/strong> escribe a [correo de privacidad] indicando \u201cDerechos RGPD\u201d y adjunta identificaci\u00f3n.<br>Si no quedas conforme, puedes <strong>reclamar ante la AEPD<\/strong> (<a>www.aepd.es<\/a>). <a href=\"https:\/\/www.aepd.es\/derechos-y-deberes\/ejerce-tus-derechos?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noreferrer noopener\">Agencia Espa\u00f1ola de Protecci\u00f3n de Datos<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Comunicaciones comerciales<\/h2>\n\n\n\n<p>En cada e-mail incluimos un <strong>enlace de baja<\/strong> inmediato y gratuito. Si eres cliente, podremos informarte sobre productos <strong>similares<\/strong> a los adquiridos, conforme al art. 21 LSSI; puedes oponerte en cualquier momento. <a href=\"https:\/\/www.aepd.es\/documento\/a-00008-2019.pdf?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noreferrer noopener\">Agencia Espa\u00f1ola de Protecci\u00f3n de Datos<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Menores<\/h2>\n\n\n\n<p>Si tienes <strong>menos de 14 a\u00f1os<\/strong>, requerimos el consentimiento de tus padres o tutores para tratar tus datos cuando la base sea el consentimiento. No ofrecemos servicios dirigidos espec\u00edficamente a menores. <a href=\"https:\/\/www.aepd.es\/preguntas-frecuentes\/10-menores-y-educacion\/FAQ-1001-cual-es-la-edad-para-que-los-menores-puedan-prestar-consentimiento-para-tratar-sus-datos-personales?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noreferrer noopener\">Agencia Espa\u00f1ola de Protecci\u00f3n de Datos<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Seguridad<\/h2>\n\n\n\n<p>Aplicamos medidas t\u00e9cnicas y organizativas apropiadas (cifrado en tr\u00e1nsito, control de accesos, backups, principio de <strong>minimizaci\u00f3n<\/strong> y <strong>necesidad de saber<\/strong>) para proteger tus datos. <a href=\"https:\/\/www.boe.es\/doue\/2016\/119\/L00001-00088.pdf?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noreferrer noopener\">BOE<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Cookies<\/h2>\n\n\n\n<p>El uso de cookies se detalla en nuestra <strong>Pol\u00edtica de Cookies<\/strong> (banner con opciones <strong>Aceptar \/ Rechazar \/ Configurar<\/strong> al mismo nivel, conforme al criterio AEPD). <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. Cambios en la pol\u00edtica<\/h2>\n\n\n\n<p>Publicaremos las actualizaciones en esta p\u00e1gina e indicaremos la nueva fecha de \u201c\u00daltima actualizaci\u00f3n\u201d.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\u041f\u0440\u0438\u043c\u0435\u0447\u0430\u043d\u0438\u044f \u0434\u043b\u044f \u0442\u0435\u0431\u044f (\u043a\u043e\u0440\u043e\u0442\u043a\u043e):<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0412\u0441\u0442\u0430\u0432\u044c \u0440\u0435\u0430\u043b\u044c\u043d\u044b\u0435 \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u044b (email \u0434\u043b\u044f \u043f\u0440\u0430\u0432, \u0430\u0434\u0440\u0435\u0441).<\/li>\n\n\n\n<li>\u041f\u0440\u043e\u0432\u0435\u0440\u044c \u0441 \u043f\u0440\u043e\u0432\u0430\u0439\u0434\u0435\u0440\u0430\u043c\u0438 (PayPal, \u0445\u043e\u0441\u0442\u0438\u043d\u0433, \u043a\u0443\u0440\u044c\u0435\u0440\u044b), \u0435\u0441\u0442\u044c \u043b\u0438 <strong>\u043c\u0435\u0436\u0434\u0443\u043d\u0430\u0440\u043e\u0434\u043d\u044b\u0435 \u043f\u0435\u0440\u0435\u0434\u0430\u0447\u0438<\/strong> \u0438 \u0434\u043e\u0431\u0430\u0432\u044c \u0441\u0441\u044b\u043b\u043a\u0443 \u043d\u0430 \u0438\u0445 privacy pages.<\/li>\n\n\n\n<li>\u0415\u0441\u043b\u0438 \u043a\u043e\u0433\u0434\u0430-\u043d\u0438\u0431\u0443\u0434\u044c \u043f\u043e\u044f\u0432\u0438\u0442\u0441\u044f <strong>DPO<\/strong> (Delegado de Protecci\u00f3n de Datos) \u2014 \u0434\u043e\u0431\u0430\u0432\u044c \u0435\u0433\u043e \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u044b \u0432 \u0440\u0430\u0437\u0434. 1 (\u044d\u0442\u043e \u043e\u0431\u044f\u0437\u0430\u0442\u0435\u043b\u044c\u043d\u043e, \u0435\u0441\u043b\u0438 \u043e\u043d \u0435\u0441\u0442\u044c). <a href=\"https:\/\/www.privacy-regulation.eu\/es\/13.htm?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noreferrer noopener\">\u0420\u0435\u0433\u043b\u0430\u043c\u0435\u043d\u0442 \u043e \u0437\u0430\u0449\u0438\u0442\u0435 \u043b\u0438\u0447\u043d\u044b\u0445 \u0434\u0430\u043d\u043d\u044b\u0445 \u0415\u0421<\/a><\/li>\n<\/ul>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Privacidad \u00b7 Real Catering Madrid (plantilla lista para \u0432\u0435\u0431) \u00daltima actualizaci\u00f3n: 09.11.2025 1. Responsable del tratamiento Real Catering Madrid (en adelante, \u201cRCM\u201d o \u201cnosotros\u201d). 2. Para qu\u00e9 usamos tus datos (finalidades) y bases legales 3. Qu\u00e9 datos tratamos Datos identificativos y de contacto (nombre, e-mail, tel\u00e9fono), datos de entrega\/facturaci\u00f3n, detalles de pedido y [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":22,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-8008","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/rcater.es\/en\/wp-json\/wp\/v2\/pages\/8008","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rcater.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rcater.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rcater.es\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rcater.es\/en\/wp-json\/wp\/v2\/comments?post=8008"}],"version-history":[{"count":2,"href":"https:\/\/rcater.es\/en\/wp-json\/wp\/v2\/pages\/8008\/revisions"}],"predecessor-version":[{"id":8011,"href":"https:\/\/rcater.es\/en\/wp-json\/wp\/v2\/pages\/8008\/revisions\/8011"}],"wp:attachment":[{"href":"https:\/\/rcater.es\/en\/wp-json\/wp\/v2\/media?parent=8008"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}